Infrastructure

Predictive Dialer

Dialers are used to enhance productivity. Predictive dialers are used for Inbound and outbound operations.

Voice loggers

To record telephonic conversations for quality and training purposes.

Voice Connectivity

Voice connectivity with multiple telecom providers.

Data Connectivity

8 MBPS 1:1 leased line connectivity with redundancy.

Data Storage Devices

Highly secured data storage devices with back up.

Customised CRM / Client Portal

We create CRM for all our clients and the access is given to client to monitor the operation remotely.

IVR

Interactive Voice Response system to collect financial information from customers in a secured way.


infrastructure

Our Blogs

24/7/365: How ISPL uses AI to Bridge the After-Hours Support Gap in Global Business?

24/7/365: How ISPL uses AI to Bridge the After-Hours Support Gap in Global Business?

Today’s economy is global, with customers working around the clock—not so should customer support. Customers are expecting service res...

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Advantages of Outsourcing to India for US & UK Businesses

Advantages of Outsourcing to India for US & UK Businesses

With the ever competitive global market, US and UK based businesses are always trying to find ways of cutting expenses, enhancing efficiency...

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Top 10 Call Centre Outsourcing Companies in 2026

Top 10 Call Centre Outsourcing Companies in 2026

In today’s customer-centric world, businesses rely heavily on professional call centre outsourcing partners to deliver seamless customer exp...

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We at ISPL Support Services help your business to get increased revenue with greater cost reduction. We provide you with an improved customer satisfaction. ISPL Support Services will be the one stop solution for all your business outsourcing needs.

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No. 237, Peters Road, Gopalapuram, Chennai - 600086

+91 44 42925000

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